Privacy Policy

CUSTOMER
PRIVACY
POLICY WITH
D.LIGHT

This Privacy Policy (“Privacy Policy”) applies to the personal information we collect through the website

www.dlightindia.in(hereinafter referred to as the “Platform”). This Privacy Policy describes the types of personal information we collect on the Platform, how we may use that information and with whom we may share it. We also tell you how you can reach us to ask us to update your preferences regarding how we communicate with you or answer any questions you may have about our privacy practices.

d.light Energy Pvt Ltd and its affiliates (“d.light,” “we,” “us,” or “our”) respect your privacy. The users of the Platform (“you” or “your”) are advised to read the Privacy Policy carefully because anytime you use our Services, you consent to the practices we describe in the Privacy Policy. If you disagree with the practices described in the Privacy Policy, you should not use our Services. By accessing the services provided by d.light you agree to the collection and use of your data by d.light in the manner provided in this Privacy Policy. The Privacy Policy applies to all employees, vendors, contractors, partners, consumers and influencers etc. regardless of whether you use a computer, mobile phone, tablet, TV, or other device to access our Services.

  1. WE WANT YOU TO
    • Feel comfortable using our desktop websites.
    • Feel secure submitting information to us.
    • Contact us with your questions or concerns about privacy on this site.
    • Know that by using our sites/interface you are consenting to the collection of certain data.

  2. WHAT INFORMATION IS OR MAY BE, COLLECTED FROM YOU?

    We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "Cookies," sent to your browser from a web server cookie stored on your hard drive, an IP address assigned to the computer which you use, the domain server through which you access our services, the type of computer you're using or the type of web browser you're using.

  3. WE MAY COLLECT THE FOLLOWING PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU AND NOT LIMITED TO ON OUR WEBSITE:

  • Name including first and last name.
  • Primary email address.
  • Alternate email address.
  • Mobile phone number and contact details.
  • ZIP/Postal code.
  • Financial information (like account or credit card numbers).
  • Opinions of features on our websites.
  • Other information as per our registration process.

  1. WE MAY ALSO COLLECT THE FOLLOWING INFORMATION:
  • About the pages you visit/access.
  • The links you click on our site.
  • The number of times you access the page.
  • The number of times you have shopped on our website, mobile site, etc.
  1. WHO COLLECTS THE INFORMATION?

We will collect anonymous traffic information from you when you visit our site. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.  

  1. HOW IS THE INFORMATION USED?

WE USE YOUR PERSONAL INFORMATION TO:

  • Help us provide personalized features.
  • Tailor our site to your interest.
  • To get in touch with you when necessary.
  • To provide the services requested by you.
  • To preserve social history as governed by existing law or policy.

WE USE CONTACT INFORMATION INTERNALLY TO:

  • Direct our efforts for product improvement.
  • Contact you as a survey respondent.
  • Notify you about new products, offers, etc.
  • Send you promotional material.

GENERALLY, WE USE ANONYMOUS TRAFFIC INFORMATION TO:

  • Remind us of who you are in order to deliver to you a better and more personalized service from product offering, advertising and editorial perspectives.
  • Recognize your access privileges to our Websites.
  • Help diagnose problems with our server.
  • Administer our websites, track your session so that we can understand better how people use our sites/interfaces.

WITH WHOM WILL YOUR INFORMATION BE SHARED?

  • We will not use your financial information for any purpose other than to complete a transaction with you.
  • We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless we have your permission.

  1. WE HAVE YOUR PERMISSION TO USE YOUR DATA IN THE FOLLOWING MENTIONED CIRCUMSTANCES
  • To provide products or services you've requested
  • To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of d.light Energy Pvt. Ltd. terms of use or to defend against legal claims.
  • Special circumstances such as compliance with subpoenas, court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure.

  1. WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?

  • You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. d.light Energy Pvt. Ltd. reserves the right to send you certain service related communication, considered to be a part of your d.light Energy Pvt. Ltd. account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
  • Upon request, we will remove/block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in the archive on our servers even after the deletion or the termination of your account.
  • If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

  1. USE OF COOKIES

  • To Some pages on the Platform use “Cookies” which are small files that the Platform places on your hard drive for identification purposes. These files are used for Platform registration and customization the next time you visit us. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function, and you may not be able to access certain information on the Platform. You may set your browser to notify you when you receive a cookie. Registering with the Platform signifies your unconditional consent to receive such cookies.

  1. WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION

We and our partners maintain commercially reasonable measures to maintain information security and prevent it unauthorized access. However, no security is fool-proof and in case we become aware of any breach of security of your information, we will notify you using the email address that we have. If you do not agree to the terms discussed above, you should exit our Platform or stop using the same. When you access our Platform, you acknowledge that you have read and agreed to abide by the terms described above. By using d.light, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

  1. FORCE MAJEURE

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your user information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond our control.

  1. POLICY UPDATES

We reserve the right to update, modify and amend the any of the terms of our Privacy Policy, at any time without prior intimation to you. We shall not be liable for any failure or negligence on your part to review the updated Privacy Policy before accessing or using the Platform. Your continued use of the Platform, following changes to the Privacy Policy, will constitute your acceptance of those changes.

  1. CONTACT US

If you wish to contact us regarding our website or Privacy Policy, please contact us at:
marketing@dlight.com